Body Language for Dummies
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In the Beginning Was the Gesture
Defining Body Language
Discovering How Body Language Conveys Messages
Projecting an image in the first 30 seconds
Transmitting messages unconsciously
Substituting behaviour for the spoken word
Gesturing to illustrate what you’re saying
Physically supporting the spoken word
Revealing thoughts, attitudes, and beliefs
Key Types of Gestures
Unintentional gestures
Signature gestures: Gestures that define who you are
Fake gestures: Pulling the wool
Micro gestures: A little gesture means a lot
Displacement gestures
Universal gestures
Getting the Most Out of Body Language
Becoming spatially aware
Anticipating movements
Creating rapport through reflecting gestures
Becoming who you want to be
Reading the signs and responding appropriately
Appreciating Cultural Differences
Looking Closer at Non-verbal Gestures
The History of Body Language.
Aping our ancestors
Gestures first, language second
The Nuts and Bolts of Body Language
Kinesics: The categories of gesture
Inborn responses
Learned gestures
A Final Word on Non-verbal Gestures
Starting at the Top
Heading to the Heart of the Matter
Demonstrating Power and Authority
Signalling superiority
Demonstrating arrogance
Displaying aggression
Showing disapproval
Conveying rejection
Catapulting for intimidation
Tossing your head in defiance
Beckoning with your head
Touching someone on the head
Showing Agreement and Encouragement: The Nod
Encouraging the speaker to continue
Showing understanding
Micro nodding
Displaying Attention and Interest
Tilting and canting
The head cock
Sitting tête à tête .
Indicating Submissiveness or Worry
Dipping and ducking
Cradling for comfort
The head clasp
Showing Boredom
Showing You’re Deep in Thought
Head resting on hand
Chin stroking
Facial Expressions
Communicating Feelings When Words Are Inappropriate
Recognising Facial Expressions that Reinforce the Spoken Message
Masking Emotions
Expressing a Range of Emotions
Showing happiness
Revealing sadness
Demonstrating disgust and contempt
Showing anger
Recognising surprise and revealing fear
Demonstrating interest
The Eyes Have It
The Power of the Held Gaze
To show interest
To show disapproval, disagreement, and other
not-so-pleasant feelings
To show dominance
Effective gazes in business situations
The Wandering Eye: Breaking Eye Contact
The eye shuttle
The sideways glance
The eye dip
Other Ways Your Eyes Tell a Tale
Winkin’ and blinkin’
Active eyebrows: The Eyebrow Flash
Widening your eyes
Flicking, flashing, and fluttering
Lip Reading
Revealing Thoughts, Feelings, and Emotions
Tight lips
Loose lips
Chewing on lips
Maintaining a stiff upper lip
Pouting for effect
Pursing as a sign of disagreement
Tensing your lips and biting back your words
Changing thoughts and behaviours
Differentiating Smiles
The tight-lipped smile
The lop-sided smile
The drop-jaw smile
The turn-away smile
The closed-lip grin
The full-blown grin
Laughter’s the Best Medicine
The Trunk: Limbs and Roots
Take It From the Torso
Gaining Insights into the Impact of Posture
Evaluating what your own posture says about you
Showing intensity of feelings
Revealing personality and character
Three Main Types of Posture
Standing
Sitting .
Lying down
Changing Attitudes by Changing Posture
Using Posture to Aid Communication
Showing high and low status through postural positions
Leaning forward to show interest and liking
Shrugging Signals
Signalling lack of knowledge
Showing unwillingness to get involved
Implying a submissive apology
Chapter 8: Arming Yourself
Building Defensive Barriersrms crossed on your chest
Touching yourself: Hugs, strokes, and more
Placing objects in front of yourself
Giving the cold shoulder
Conveying Friendliness and Honesty
Touching to Convey Messages
Creating a bond
Demonstrating dominance
Reinforcing the message
Increasing your influence
Embracing during greetings and departures
Chapter 9: It’s in the Palm of Your Hand
Up or Down: Reading Palms
The open palm
The downward facing palm
Closed-palm, finger-pointed
Hands Up!
Hiding your hands
The hand rub: Good for you or good for me?
The folded hand
Hands clenched
Letting the Fingers Do the Talking
The precision grip
The power grip
The power chop
The steeple
Gripping hands, wrists, and arms
Gesturing with your thumbs
Analysing Handshakes
Deciding who reaches out first
Conveying attitude
Displacing Your Energy
Drumming for relief
Fiddling for comfort
Hand to nose .
Hand to cheek
Hand to chin
Standing Your Ground
Showing Commitment and Attitude through Your Stance
Straddle stance
Parallel stance
Buttress stance
Scissor stance
Entwining your legs
Reflecting Your Feelings by the Way You Position Your Feet
Pointing towards the desired place
Fidgeting feet
Knotted ankles
Twitching, flicking, or going in circles
Walking Styles
Playing with Props
Using Accessories to Reflect Mental States
Showing inner turmoil
Pausing for thought
Through the Looking Glasses
Stalling for time
Scrutinising the situation
Controlling the conversation
Showing resistance
Appearing cool
Spectacles at the office
Holy Smokes
Smoking and sexual displays
Ways of smoking
Making It Up as You Go Along
Make-up at the office
Making up for play
Clothing: Dressing the Part
Women’s accessories
Men’s accessories
Putting the Body into Social and Business Context
Territorial Rights and Regulations
Understanding the Effect of Space
Knowing Your Space
The five zones
Other territorial positions
Using Space
Demonstrating ownership
Showing submission
Guarding your space
Revealing comfort or discomfort
Maintaining your personal space
Seating Arrangements
Speaking in a relaxed setting
Cooperating
Combating and defending
Keeping to yourself
Creating equality
Orientating Yourself
Horizontally
Vertically
Asymmetrically
Dating and Mating
Attracting Someone’s Attention
Going courting: The five stages
Highlighting gender differences
Showing That You’re Free
Courting gestures of women
Courting gestures of men
A universal sign of attraction: Dilated pupils
Progressing Through the Romance
Matching each other’s behaviours
Showing that you belong together
Interviewing, Influencing, and Playing Politics
Making the First Impression: The Interview
Minimal gestures for maximum effect
Standing tall and holding your ground
Moving with purpose
Pointing Your Body in the Right Direction.
Creating a relaxed attitude with the 45 degree angle
Facing directly for serious answers
Picking the power seats
Negotiating Styles
Claiming your space
Displaying confidence
Avoiding nervous gestures.
Crossing the Cultural Divide
Greetings and Farewells
Expecting to be touched
Acknowledging the no-touching rule
A word about waving farewell
Higher and Lower Status Behaviour
Bowing, kneeling, and curtseying
Standing to attention
Positioning and Setting Boundaries
Common Gestures, Multiple Interpretations
Thumbs up
The ‘okay’ sign
Laughter
Smoothing Over Difficult Situations
Playing by the Local Rules: Eye Contact
Adapting Your Style for Clear Communication
Reading the Signs
Taking an Interest in Other People
Drawing Conclusions from What You Observe
Looking at the sum total of the gestures
Dealing with a mismatch between spoken
and non-verbal messages
Considering the context
Practice Makes Perfect: Improving Your Reading
Ten Ways to Spot Deception
Catching Fleeting Expressions Crossing the Face
Suppressing Facial Expressions
Eyeing Someone Up
Covering the Source of Deception
Touching the Nose
Faking a Smile
Minimising Hand Gestures
Maximising Body Touches
Shifting Positions and Fidgeting Feet
Changing Speech Patterns
Ten Ways to Reveal Your Attractiveness
Using Eye Contact
Showing Liveliness in Your Face
Offering Encouragement
Using Open Gestures
Showing Interest Through Your Posture
Positioning Yourself
Touching to Connect
Being on Time
Synchronising Your Gestures
Balancing Your Non-verbal Aspects of Speech
Ten Ways to Find Out about Someone without Asking
Observing Eye Movements
Looking at Facial Expressions
Watching for Head Movements
Noticing Hand and Arm Gestures
Observing Posture
Considering Proximity and Orientation
Paying Attention to Touching
Responding to Appearance
Checking Timing and Synchronisation
Scrutinising Non-verbal Aspects of Speech
Ten Ways to Improve Your Silent Communication
Taking an Interest
Knowing What You Want to Express
Modelling Excellence
Mirroring Others
Practising Gestures
Developing Timing and Synchronisation
Dressing the Part
Acting the Way You Want to Be Perceived
Demonstrating Awareness
Asking for Feedback