Without a toolkit, a business analyst is just another person with an opinion.
The extensive toolkit that has been carefully curated within this book shows the breadth of situations which require a logical approach, analytical thinking and a commitment to communication. The techniques provide the means for business analysts to analyse situations and communicate their findings effectively and efficiently.
Many of the techniques presented stem from the works of prominent researchers and thought leaders, including Michael Porter and Peter Checkland, which provides a sound evidence base for their use. More importantly though, these techniques have been applied by thousands of business analysts and other change professionals across all sectors and industries. These practitioners have road-tested the techniques in a vast range of situations with a wide variety of stakeholders.