Mob Rules What the Mafia Can Teach The Legitimate Businessman Louis Ferrante

PART I - LESSONS FOR A SOLDIER (EMPLOYEE)

LESSON 1 - Make Them an Offer They Can’t Refuse: A Surefire Way to Get
Hired
LESSON 2 - It’s the Principle!: When to Make a Point
LESSON 3 - Why Are the Mobsters in the Newspapers So Old?: Love What You
Do and ...
LESSON 4 - Hide Your Gun and Help the Old Man Across the Street: Family
Values
LESSON 5 - The Mob Doesn’t Take Notes: Sharpen Your Memory
LESSON 6 - Don’t End Up in the Trunk of a Car: Avoiding Office Politics
LESSON 7 - Three Can Keep a Secret if Two Are Dead: Trust
LESSON 8 - Why Italians Cut Up Pigs and Cook Them in the Sauce: Greed
LESSON 9 - It’s Good to Go to a Funeral as Long as It’s Not Yours: The Power
of Networking
LESSON 10 - Ole Blue Eyes: Why Mobsters Love Sinatra
LESSON 11 - Turning Garbage into Gold: Sniffing Out Opportunity
LESSON 12 - Roll Up Your Sleeves but Keep Your Pants On
LESSON 13 - The Walls Have Ears: Never Bad-Mouth the Boss
LESSON 14 - Did You Wash Your Car or Screw It in the Muffler?: Verbal Skills
LESSON 15 - Count On Yourself and You’ll Never Be Counted Out
LESSON 16 - How Luciano Became Lucky: Make Your Own Luck
LESSON 17 - The Bank of Favors Pays the Highest Interest
LESSON 18 - Why “The Chin” Wore Pajamas to Work: When to Play Dumb
LESSON 19 - The School of Hard Knocks: Experience

LESSON 20 - Is This Phone Tapped?: Watch What You Say Every Day
LESSON 21 - He Should Kill Gus Farace or Kill Himself: Respecting the Chain
of Command
LESSON 22 - Go Get Your Own Coffee!: Respecting the Chain of Command
Without ...
LESSON 23 - Kill or Be Killed: When to Defy Orders
LESSON 24 - Plato—Didn’t He Own a Swingers’ Club?: Be Informed
LESSON 25 - I Want My Fucking Money: Paying Promptly
LESSON 26 - Don’t Tip Your Hand: When to Keep Quiet
LESSON 27 - Capone, Harvard, and Yale: The Key to Growth
LESSON 28 - The Bug and the Jaguar: Patience
LESSON 29 - Stick Your Handouts Up Your . . . : Cultivate Aggressiveness
LESSON 30 - Be the Master of Your Own Fate, Not a Master of Disguises
PART II - LESSONS FOR A CAPO (MIDDLE MANAGEMENT)

LESSON 31 - Bacon, Lettuce, and DeMeo: You’re Responsible for Your Crew
LESSON 32 - How to Hit Your Target Without a Gun: Motivating Your People
LESSON 33 - Let’s Meet in the Back for a Sit-down: Mediating Disputes and
the ...
LESSON 34 - When to Take a Bullet for the Boss
LESSON 35 - Why Hit Men Tell Jokes over a Dead Body: Bonding with
Subordinates
LESSON 36 - Nino Gaggi’s Magic Bullet: The Mob Never Kills a Good Idea
LESSON 37 - Toss the Dice High: Dealing with Unreasonable Ultimatums
LESSON 38 - How to Bury the Hatchet—but Not in Someone’s Head
LESSON 39 - Take That Stone from My Shoe: Firing and Hiring
LESSON 40 - The Toughest Guys Have the Thinnest Skin: Never Embarrass
Someone ...
LESSON 41 - The Mafia Isn’t Turning Yellow, but Going Green: Keeping Up
with ...
LESSON 42 - Flashiness Can End in the Flash of a Gun: Modesty
LESSON 43 - Why a Mobster Makes His Son Pull the Trigger: Confidence
Building
LESSON 44 - Seize the Bull by the Horns—and Rip Off Its Balls: The Fast and
...

LESSON 45 - Just Get the Job Done!: Flexibility
LESSON 46 - We Shot Him Twelve Times and He Lived: Most Problems Take
Care of Themselves
LESSON 47 - Aye, You Know Who My Uncle Is?: Everyone Is Important
LESSON 48 - What Am I, a Gavone?: What People Really Think About You
LESSON 49 - Play the Fence and You’re Sure to Fall Off
LESSON 50 - Italians Talk with Their Hands: Body Language
LESSON 51 - Deliver the Goods: Stand Behind Your Name
LESSON 52 - Fireproof Your Ass: Never Let Anyone Light a Flame Under You
LESSON 53 - Go to Bat for Your Guys: Loyalty to Your Employees
LESSON 54 - Rest in Peace—in a Lakeside Cabin, Not an Early Grave: Taking a
...
LESSON 55 - Don’t Split Yourself in Half: The Wrong Decision Is Better Than
...
LESSON 56 - New Orleans Wasn’t Built in a Day
LESSON 57 - Bugsy and Bacchus: The Lessons of History
LESSON 58 - Time to Go: How to Leave the Organization
PART III - LESSONS FOR A DON (BOSS)

LESSON 59 - You Gotta Know When to Fold ’em: Controlling Your Ambition
LESSON 60 - It’s Strictly Business: Friends or Enemies?
LESSON 61 - The Mafia Spends Very Little on Office Supplies: Cutting
Overhead
LESSON 62 - Social Clubs Have Solid Steel Doors—That Are Always Open:
An ...
LESSON 63 - Don’t Bother Me Now!: The Value of Interruptions
LESSON 64 - The Bail Money’s in the Bedside Drawer: Get It Right Ahead of
Time
LESSON 65 - Don’t Build Yankee Stadium, Just Supply the Concrete: Spotting
New Rackets
LESSON 66 - Give the IRS Their Vig: What We’ve Learned from Al Capone
LESSON 67 - Victory Without Follow-up Is Like Pasta Without Dessert: Crisis
Management
LESSON 68 - The Power of an Elite Circle: Why the Mob Opens and Closes the
Books

LESSON 69 - Give the Spic Bastard a Call!: Hiring the Best Person, Regardless
...
LESSON 70 - A Little Give and Take: Hospitality
LESSON 71 - Tip the Coat Check: Charity
LESSON 72 - Eat, Drink, and Be Productive: The Only Bribe I’ll Advise You to
Make
LESSON 73 - I’m Comin’ on the Heist Tonight: The Hands-on Boss
LESSON 74 - A Tough Guy Has Balls. A Smart Guy Has Crystal Balls:
Foresight
LESSON 75 - Never Underestimate Your Opponent
LESSON 76 - Who Is Your Opponent?
LESSON 77 - Don’t Shoot a Rising Star: Neutralizing Potential Opponents
LESSON 78 - They Can Take It in the Ass on My Dance Floor: Don’t Let
Opinions ...
LESSON 79 - Choosing Your Consigliere
LESSON 80 - Why Frankie Fever Don’t Believe the Hype
LESSON 81 - I Got an Inside Guy: Staying Up on the Competition
LESSON 82 - Hide Your Money Under the Mattress: Stay Cash Heavy
LESSON 83 - Poverty Sucks. Or Does It?
LESSON 84 - The Mafia Is a Brand Name: When to Franchise
LESSON 85 - It’s Good to Be King: But No One Is Above the Law
LESSON 86 - Guys Like Us, Guys Like Them: Stick with What You Know
LESSON 87 - Marcus Aurelius Was a Great Emperor, but That Doesn’t Mean
His Son ...
LESSON 88 - Leave the Gun, Take the Cannolis . . . and Beware of Hubris